The workflow
From treatment request to the next action.
AuthFlow brings the administrative work around an authorization into a shared practice workspace.
Your shared work queue
What needs attention
RFA-014 · Coordinator
Follow up on a treatment request
Confirm receipt with the reviewer
RFA-018 · Provider
Review a determination
Check the decision and next action
RFA-021 · Scheduler
Coordinate the scheduling handoff
Confirm the authorized service and dates
Illustrative requests. No patient data or measured pilot results.
Try a request step by stepActual workspace · Fictional local examples
See what your team works with
These screenshots come from a local test practice with fictional staff, patient and carrier records. They show the current prototype, not customer records or measured pilot results. Select an image to inspect it at full size.
1.Start with the requests that need attention
The attention queue brings the next follow-up, request stage and assigned coordinator into the same row. Separate views keep pending requests and scheduling work easy to find.
2.Keep the details with the next action
Request details connect the owner, carrier, dates and requested services. The scheduling panel stays on hold until an approval is recorded and any required review releases the certified treatment.
Capture and assign
Record the patient, workers’ comp claim, treating provider, requested services and supporting requirements. Assign a coordinator to own the next step.
Follow up and record
Keep submission details, contact notes, internal follow-up reminders, determinations and tasks together. Staff review the source information and decide what action to take.
Recording a submission does not transmit it to a payer. Follow-up reminders are not statutory deadlines.
Prepare the scheduling handoff
Keep authorized services, quantities and dates alongside scheduling status. A partial approval keeps the certified services separate from the remaining follow-up work, so the scheduler has a clear handoff after review.
The current product is a pre-pilot prototype. Decision handling and shared updates are being validated before live pilot use.
Keep using your existing submission tools
Your team continues to use its EHR, fax and payer portals. AuthFlow tracks the request and the next action; it does not transmit a packet, retrieve a payer decision or book an appointment.
Direct integrations and automatic import are not available today. We’ll map the remaining data entry with your team and include that effort in the pilot’s measurements.
See how this fits your practice
Try a fictional request, or tell us where your authorization workflow needs help.